View PDF

Reports To:                  Co-Executive Director(s)

FLSA Status:               Exempt

SCIDpda Mission:

Seattle Chinatown International District Preservation and Development Authority (SCIDpda), a 48-year-old community development organization, serves one of the city’s most diverse neighborhoods. Its mission is to preserve, promote, and develop the Chinatown International District (CID) as a vibrant community and unique ethnic neighborhood. SCIDpda has been recognized locally and nationally for its innovation in three program areas: property operations, real estate development, and community economic development and engagement.  SCIDpda currently has 50 culturally competent staff, many whom speak a language other than English, which enables them to interact with our community.  Our staff have a deep love for the Chinatown International District, and understand the importance of our organization in serving the district.

General Scope of Work:  The Asset Manager reports to SCIDpda’s Co-Executive Directors and contributes to the mission of SCIDpda by overseeing a diverse portfolio of real estate assets and work with third party management partners to maximize each asset’s potential in areas of revenue, net operating income, capital investments and asset preservation.

Essential Duties:

1. Strategy

• Develop long range plans for new and recapitalized assets to meet owner’s and investor’s goals.
• Develop, implement and oversee strategic business plans for assets in the portfolio including but not limited to; operating budgets, leasing strategy, capital expenditures, and hold/sell analysis, refinancing
• Partner with Director of Property Operations/Property Operations Department to set maintenance standards and ensure these standards are met.
• Annual reporting or quarterly periodic reporting for lenders/investors
• Evaluate property performance relative to forecasts and investment targets.
• Lead and maintain relationships with SCIDpda’s public funders and investors, private lenders, equity providers.
• Work across multiple departments, from Property Operations, Finance/Administration, Community Initiatives to address and solve problems.
• Maintain and manage relationships with third party property management companies.
• Manage the transition of newly built and acquired assets and ensure a smooth and successful transition to property operations.

2. Capital Projects/Improvements

• Maintain up-to-date CNAs for every SCIDpda property
• Plan and lead capital projects process in partnership with property operations and finance departments
• Plan and execute special projects that are a value add to the portfolio
• Work w/ DPO to regularly visit properties to evaluate performance, assess building conditions and resolve issues.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The qualified candidate will have background and experience in business, planning, and/or organizational management and be proactive, assertive, communicative and possess excellent leadership skills
• Bachelors or Masters degree in Business Administration, Planning, Organizational Management, or related field
• Have excellent oral and written communication skills
• Proficient with budgets, basic accounting, and/or property management
• Able to collect and synthesize data, prepare reports, engage in critical thinking, and make recommendations to management
• Experience with program reports, government funds, grants, compliance, and financial reports
• Ability to collaborate and work with diverse populations
• Exceptional attention to details to ensure accuracy, completeness, and consistency.
• Demonstrate a “growth mindset”—the ability to take initiative and think critically by identifying, analyzing, and solving problems.
• Ability to plan, prioritize, and organize work to meet schedules and timelines.
• Ability to compose, proofread, and edit general correspondence, and routine reports.
• Ability to maintain a high level of discretion and confidentiality.

• Intermediate to advanced level of proficiency in MS office Suite i.e., Excel, Word, Teams, and PowerPoint.
• Bachelor’s Degree preferably in Real Estate, Business Administration, Finance or related field or equivalent combination of education and relevant work experience.
• Minimum three (3) years’ experience in Asset Management or similar function in affordable multi-family real estate with two (2) years’ management experience.
• Nonprofit experience is desired.
• Advanced degree in Real Estate is a plus.

This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility.  It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned including work in other functional areas to cover absences or relieve other employees, to equalize peak work periods or otherwise to balance the workload as needed.

Salary Range: $80,000-$100,000 annually plus an annual bonus of up to 10% of salary based on the organization meeting performance goals.

Benefits include medical, dental, and vision coverage, life and disability insurance, and employer contribution toward a 401a retirement plan. Cell phone stipend. Generous PTO package.

This position description generally describes the principal functions of the position, the level of knowledge and skills typically required, and the general scope of responsibility.  It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned.

View PDF

Reports To:                      Building Manager

Status:                               Non-Exempt, Part-time 5 days a week MUST include Saturday & Sunday

Housing:                           Not applicable

General Nature & Scope:  The Assistant Building Manager will help to provide services to building residents, facilitate on-site activities, coordinate and initiate maintenance services, lease apartment units (as needed), respond to resident and building emergencies and perform light maintenance and custodial duties for SCIDpda managed apartment buildings.  He/she/they will work under the direction of the building manager to assist with residents, housing applicants and SCIDpda staff to provide excellent housing services to the residents and its community after normal business hours.  Expected working hours are to be determined: Wed – Fri 3pm to 7pm, Sat & Sun 3pm – 8pm. Sat & Sun are non-negotiable.

.

Essential Duties:

• Support and enforce all building rules and regulations; prepare notices, work with Building Manager regarding lease violations and other issues
• Monitor residents, guests, etc who are entering and exiting building in later hours of the day
• Walk the building at the end of each shift to ensure doors are closed and locked as appropriate
• Promptly respond to resident issues, requests and building emergencies
• Ensure that the building’s units, as well as common areas, outside areas, and offices are kept clean, secure, and in good repair by conducting regular building walk-throughs, perimeter checks, and unit inspections
• Assist with leasing vacant units – show available units, screen prospective residents for eligibility requirements, and respond to housing inquiries
• Assist with collecting rent and maintain accurate recordkeeping related to resident accounts, files, and on-site records
• Assist with move-in and move-out processes; perform/coordinate unit turnovers, including cleaning and light painting; conduct new resident orientations; conduct move-in and move-out inspections
• Work with Maintenance staff to coordinate and initiate maintenance services
• Perform other duties as assigned

Qualifications: The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge, Skills, and Abilities:

• Ability to speak, read and write English; other language abilities a plus
• Ability to work within a schedule to complete tasks in a self-directed manner and often as the only staff on duty.
• Customer service oriented and driven by the SCIDpda’s mission
• Detail oriented
• Pleasant and positive attitude
• Good organizational skills; ability to prioritize and handle multiple tasks with frequent interruptions and changes in priorities
• Experience working with a culturally and linguistically diverse population
• Able to deescalate tense situations
• Knowledge of Landlord/Tenant Law and WHFC Tax Credit occupancy regulations is required
• Basic computer skills; knowledge of MS Word, Excel, Outlook, and Internet

Education & Experience: High school education. Any combination of experience and training that would likely to provide the ability to carry out the essential duties and required knowledge; skills and abilities will be considered.

Licenses or Certificates: None

Physical Demands/Working Conditions: The physical demands are representative of those that must be met by an employee in a Building Manager environment to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Work is performed in a resident building environment with a low to medium noise volume
• While performing the duties of this job, the employee is frequently required to read, speak, stand, walk and sit
• Ability to lift at least 40 pounds, work with cleaning products and paint
• Frequent contact with residents and applicants
• Exposure to a variety of living conditions

Salary Range: $$22-25/hr DOE

Benefit: Medical, Dental, and Vision Insurance

Retirement Plan;

PTO;

And others

This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

View PDF

Reports To:               Director of Property Operations

FLSA Status:             Exempt

Seattle Chinatown International District Preservation and Development Authority (SCIDpda), a 50-year-old community development organization, serves one of the city’s most diverse neighborhoods. Its mission is to preserve, promote, and develop the Chinatown International District (CID) as a vibrant community and unique ethnic neighborhood. SCIDpda has been recognized locally and nationally for its innovation in three program areas: property operations, real estate development, and community economic development and engagement.  SCIDpda currently has 50 culturally competent staff, many whom speak a language other than English, which enables them to interact with our community.  Our staff have a deep love for the Chinatown International District, and understand the importance of our organization in serving the district.

General Scope of Work:  The Senior Housing Manager (SHM) reports to the Director of Property Operations (DPO) and is part of the Extended Management Team.  The SHM is responsible for the leadership of SCIDpda’s Housing Operations.  The role ensures that our properties are a platform to meet our mission and values, goals of the different ownership groups, financially meet the long term obligations of the organization; and are a positive asset to both the organization/ownership and the community.

Essential Duties:

1. Staff Management
   • Work with DPO to recruit, train, supervise, and develop housing operations staff.
   • Support & guidance for staff to ensure effective housing management.
   • Develop and implement systems, policies, and procedures to enhance housing operations.
   • Support Residential staff in their interactions with other department such as : maintenance, commercial and accounting in order to meet the needs of the properties and agency.

2. Fiscal and Regulatory Management and Reporting
   • Work with DPO to oversee the physical, economic health, leasing and compliance of all SCIDpda-owned and/or managed housing units and buildings.
   • Ensure that our properties operate efficiently with particular focus on Key Performance Indicators established by SCIDpda Executive Team, property owners, and/or the SCIDpda Board of Directors.
   • Work with DPO on timely preparation of annual Housing Operations budgets; and authorize expenditures consistent with adopted budgets.
   • Ensure that all operational, fiscal, and tenant-related compliance obligations required by regulatory agencies with whom SCIDpda has an obligation are monitored and met to the highest standard.
   • Ensure that staff are up to date with compliance and legal training.

3. Policies & Procedures Development
   • Work with DPO to develop, maintain, recommend, and implement policies and procedures to improve Housing Operations and guide staff in carrying out all policies.
   • Work with DPO to develop and recommend policies to the Executive Team and SCIDpda Board of Directors to improve Housing Operations.

4. Customer Relations
   • Ensure positive customer experience throughout our Housing Operations.
   • Ensure that our residents and tenants are in healthy, well-managed properties, and that all customer requests and issues are handled systematically, timely, and respectfully.
   • Direct building management and resident services staff to effectively manage resident relations, community building, issues resolution, and lease enforcement.
   • Ensure that any communications between the department, the organization, residents and external stakeholders are conducted in alignment with our values, our mission and in a culturally competent manner.

5. Organizational Leadership
   • Serve as a senior member of the Property Operations team, serve as the direct lead for Building Managers, Compliance Staff and Residence Service Manager.
   • Collaboratively participate in organizational decision making as directed by DPO
   • Work with DPO to prepare monthly reports to Executive Team and SCIDpda Board of Directors.
   • Attend Board meetings and support the work of the Board as directed by DPO.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrated history of leadership both formal and informal, and across teams.
• Direct property management experience. Excellent organizational, and interpersonal skills to work with and motivate all levels of management and staff. Experience in community development, affordable housing property management, or social services preferred.
• Knowledge of non-profit administration or operations management, at a level normally acquired through completion of a Bachelor’s Degree. Advanced degree or course work preferred.
• Knowledge of governmental regulations, practices and reporting requirements related to property management, and real estate and affordable housing development. Certifications in HUD Section 8 Occupancy, and Low Income Housing Tax Credits
• Ability to plan and analyze financial, fiscal, and business data.
• Ability to shift focus as necessary, manage multiple priorities, and be flexible.
• Proficiency in Windows-based computer programs (Microsoft Office); Yardi proficiency desirable.

Physical Demands / Working Conditions:  The physical demands here are representative of those that must be met by an employee in a business office environment to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

·       Work is performed in an office environment with a low noise volume.  While performing the duties of this job, the employee is frequently required to read, speak, stand, walk, sit and use a computer keyboard and monitor

• Position may require occasional travel

This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility.  It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned including work in other functional areas to cover absences or relieve other employees, to equalize peak work periods or otherwise to balance the workload as needed.

Salary $90,000-$100,000 DOE plus an annual bonus of up to 10% of salary based on the organization meeting performance goals.

Benefits include medical, dental, and vision coverage, life and disability insurance, and employer contribution toward a 401a retirement plan. Cell phone stipend. Generous PTO package.