EMPLOYMENT OPPORTUNITIES

Positions are open until filled.

To apply, please send a cover letter addressing qualifications, a résumé to:

By mail: SCIDpda Attn: Human Resources PO Box 3302 Seattle, WA 98114

By email: employment@scidpda.org

By fax: 206-467-6376

For more information email employment@scidpda.org. No phone calls please.

CURRENT OPENINGS:

ADMINISTRATIVE ASSISTANT

Reports To: Director of Property Management

FLSA Status: Non-Exempt

General Nature & Scope: Enhances team and organizational effectiveness by providing administrative and office services. The work schedule for this position is 40 hours/week.

Essential Duties: Other duties may be assigned depending upon project, client or workflow needs.

Maintain a pleasant, professional, efficient, and welcoming environment in the reception area at all times
Answer phones and greet visitors; direct them in a pleasant, helpful and cheerful manner
Provide accurate general information to residents, tenants, vendors and general public by telephone or in person
Control visitors and general public access to private office areas
Report emergency and/or public relations situations promptly to supervisor; ensure that unusual occurrences during office hours, including fire alarms, resident emergencies, lost property, missing items is promptly reported to the property management staff
Maintain resident/tenant/client confidentiality at all times, handle all communications in an appropriate and sensitive manner; and promote effective and timely communication among staff members, visitors, tenants and residents
Receive rent payments by cash/check, check for accuracy, provide receipt, give rent payment to building manager or accounting
Retrieve mail each morning from SCIDpda post office box as well as receive emails; open, sort and distribute all mail and inter-office mail in a timely manner; distribute incoming faxes; ensure that all daily out-going mail is brought to the post office.
Coordinate courier service, as needed
Provide general clerical support, including file maintenance for specific accounting records; and accounting data entry
Provide document management services, includes photocopying, and typing projects
Maintain proper inventory of office supplies; place monthly, and special supply orders
Place orders for postage and relevant supplies for the postage meter, place service calls for copier technical assistance as needed
Light kitchen maintenance, e.g., filling/emptying of hotpot daily, putting clean dishes away
Office Phone Coordinator – manage phone portal, Vendor and staff communications regarding service, account, and equipment issues such as new or exiting employees and phone failures, update and distribute staff phone lists periodically, update digital contact lists on equipment requiring system resets, and coordinate with IT contractor for impacts to the switch.
Postage Meter Coordinator – manage usage and reorder when necessary, Vendor communications regarding service, account, and equipment issues.
Copier Coordinator – manage usage and functionality for general office copiers (2), Vendor and staff communications regarding service, account, and equipment issues, ensure supplies stock (paper, toner), update staff lists for scanning, and coordinate with IT contractor for software updates.
Conference Room Maintenance – keep all conference rooms (3) free of clutter and reset seating after meetings at the end of each day. Ensure tables and white boards are cleaned.
Office Supplies Coordinator – order office supplies as needed, Vendor communications for best pricing.
Manage calendar for Executive Director

Qualifications:

Demonstrated ability to handle demanding customer/client service issues including assessing situations, identifying client needs, and seeking out needed resources; problem solving and working as team member
Ability to work within a fast-paced environment
Strong interpersonal, written, and verbal communication skills
Excellent organizational skills; ability to prioritize and handle multiple tasks
Ability to initiate and complete work independently; self-motivated
Working knowledge of Microsoft Office programs (Word, Excel, Outlook)
Bilingual in English and Chinese (Cantonese prefered and/or Mandarin) required

Knowledge, Skills, and Abilities:

Strong customer service focus
Experience answering multiple-line telephone system
Flexibility
Able to lift 30 pounds

Education & Experience: Any combination of experience and training that would likely provide the required knowledge, skills and abilities will be considered.

High school diploma or GED preferred
1-2 years related work experience in an office environment
Experience working with diverse communities preferred
Experience with basic AP/AR data entry desirable

Physical Demands / Working Conditions: The physical demands here are representative of those that must be met by an employee in a business office environment to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Work is performed in an office environment with a low to medium noise volume. While performing the duties of this job, the employee is frequently required to use telephone, read, speak, stand, walk, ability to bend and lift items, to sit for extended periods, and use a computer keyboard and monitor, and operate office equipment.
Walking outdoors to local post office, SCIDpda properties, banks and service/retail stores in the neighborhood.

This position description generally describes the principle functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relieve other employees, to equalize peak work periods or otherwise to balance the work load as needed.

MAINTENANCE MANAGER

Reports To: Director of Property Operations

FLSA Status: Exempt

Seattle Chinatown International District Preservation and Development Authority (SCIDpda), a 45-year-old community development organization, serves one of the city’s most diverse neighborhoods. Its mission is to preserve, promote, and develop the Chinatown International District (CID) as a vibrant community and unique ethnic neighborhood. SCIDpda has been recognized locally and nationally for its innovation in three program areas: property operations, real estate development, and community economic development and engagement. SCIDpda currently has 50 culturally competent staff, many whom speak a language other than English, which enables them to interact with our community. Our staff have a deep love for the Chinatown International District, and understand the importance of our organization in serving the district.

General Scope of Work: This position reports to the Director of Property Operations (DPO). The MM is responsible for the overall leadership of SCIDpda’s Maintenance Program and Maintenance Team. The MM works closely with the Maintenance Supervisor for effective management of the Maintenance Team. The role ensures that our residential and commercial properties are maintained to a clean, safe and high-quality standard as a key component of SCIDpda’s mission and values.

Essential Duties:

1. Maintenance Team Management

Provide day-to-day guidance to MM and maintenance team staff as needed
Work with Maintenance Supervisor to recruit, train, supervise, and develop maintenance and janitorial staff.
Support & guidance for operations team to ensure effective housing and commercial property management.
Create, implement, and evolve SCIDpda’s maintenance standards.

2. Financial Analysis, Management, and Reporting

Work with DPO to ensure Maintenance team goals, fiscal targets, and key performance indicators are being met on a monthly basis.
Works with senior Property Operations staff to assess Maintenance budget for performance.
Work with DPO on timely preparation of annual Property Operations budgets; and authorize expenditures consistent with adopted budgets.
Ensure that all operational, fiscal, and tenant-related compliance obligations required by regulatory agencies with whom SCIDpda has an obligation are monitored and met to the highest standard.

3. Capital Needs Planning & Implementation

Work with DPO to assess the overall needs of all SCIDpda owned and managed properties.
Manage SCIDpda’s 2021 CNA process for all properties.
Work with DPO and SCIDpda Accounting team to plan for capital improvements.
Implement RFP processes for capital improvements.

4. Vendor & Service Contracts

Evaluate and Manage existing and new service contracts for major building systems and operations.
Maintain an up-to-date database of vendor contractors for various maintenance needs.
Manage RFP processes for selection of vendors on new or existing projects. Evaluate responses and make recommendations for selection.
Ensure that any communications between the department, the organization, residents and external stakeholders are conducted in alignment with our values, our mission and in a culturally competent manner.

5. Organizational Leadership

Serve as a senior member of the Property Operations team, serve as the direct lead for Maintenance Supervisor.
Collaboratively participate in department decision making as directed by DPO.
Work with DPO to prepare monthly reports to Executive Team and SCIDpda Board of Directors.
Attend Board meetings and support the work of the Board as directed by DPO.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Demonstrated history of leadership both formal and informal, and across teams.
Relevant management experience. Excellent organizational, and interpersonal skills to work with and motivate all levels of management and staff. Experience in community development, property management, facilities management, or asset management preferred.
Ability to plan and analyze financial, fiscal, and business data.
Ability to shift focus as necessary, manage multiple priorities, and be flexible.
Proficiency in Windows-based computer programs (Microsoft Office); Yardi proficiency desirable.
Train and supervise employees of the maintenance department
Negotiate contracts with outside vendors for execution of maintenance work
Ensure operational efficiency of electrical equipment and mechanical systems through timely inspection and repair
Ensure that SCIDpda buildings and facilities are kept in clean and hygienic condition
Implement workplace safety policies and standards
Working knowledge of electrical and mechanical systems
Familiarity in understanding blueprints and schematics
Effective communication and people management skills

Work is performed in an office environment with a low noise volume. While performing the duties of this job, the employee is frequently required to read, speak, stand, walk, sit and use a computer keyboard and monitor